CRM (Customer Relationship Management System) is undoubtedly the most required tool organizations will employ to manage existing customers and nurture new customers’ relationships.
Diligent Group understands the importance of CRM for businesses, and partners with organizations to unleash the power of CRM to drive revenue growth. We empower to leverage CRM to the fullest and deliver B2B & B2C specific CRM services.
We understand your organization’s need for Salesforce and map them to appropriate features offered by Salesforce. Our team of Salesforce experts perform the necessary setup, configuration and data migration for a seamless implementation. After the implementation we will provide knowledge transfer (KT) sessions on the vast features offered by Salesforce.
Customizations made to Salesforce should be tested to ensure functional accuracy. Diligent Group’s SalesForce testing team leverages complex test methodologies to perform the following testing activities: Salesforce Exploratory Testing, Salesforce Automation Testing and Salesforce Performance Testing.
Our Salesforce developers perform the required modifications such as: Adding fields or objects, Integrations with other systems such as ERP, Social Media, E-Commerce and other third party integrations, Customizing services for apps, dashboards, advanced level automation workflows, email services and consoles.
With IoT specific testing practices and methodologies, we bring functional, performance and security assurance into an organization’s IoT ecosystem.
We are a New Age IT Services and IT Consulting Company, headquartered in Sterling, Virginia.
