We are highly reliant on data in this digital age, and the amount of data created by businesses is constantly increasing. While all this data is unavoidable, it is useless unless companies can extract insights and meaning to generate tangible value.
Traditionally, data analysis, app creation, or automation required employees to outline their requirements and goals, submit these requests to their IT department, wait for approval, and then build it—a time-consuming process.
This explains why the Power Platform is so exciting. Data democratization – the ability for digital information to be accessible to the average end-user – is enabled by the Power Platform.
Components of the Power Platform
Power BI, PowerApps, and Power Automate are the three Microsoft products that make up the ‘Power Platform.’ They can be used with Dynamics 365 to make it easier for people to manipulate, surface, automate, and analyze data.
Power Automate- Microsoft’s Power Automate Power Automate (formerly “Flow”) is a cloud-based service that allows users to design their workflows. Various programs/services can thus automate recurring routine tasks and processes. Working becomes more manageable and efficient as a result of this. Here’s a graph that shows how Power Automate is used throughout the organization:

Power Automate can be used to –
- Automate recurring, frequent, routine tasks
- Automate legacy business processes
- Automate cloud applications and databases
- Design logic for Power Apps
- Automate Business central workflows with power automate
Power BI-
Power BI is a set of analytics applications that lets you analyze and share data with others. Power BI is the ideal business intelligence solution, allowing you to view multiple data sources in a single report for your most important KPIs. Users can do the following with Power BI:
- Connect to data
- Transform and model the data
- Create charts and graphs
- Create reports and dashboards that are collections of visuals
- Share reports with others using the Power BI service
Power Virtual Agents-
Microsoft Power Virtual Agents makes it simple for anyone in your organization to create chatbots to interact with customers and employees conversationally—no coding required. Power Virtual Agents and Dynamics 365 Customer Service Insights work together to give you a complete picture of your customer service operations. Customer Service Insights and Power Virtual Agents can help you identify trending topics or consume support resources and automate them.
Why should businesses choose MS Dynamics?
- Easy access to the Cloud
Office 365 is a cloud-based platform that allows secure access to organizational data from any device, at any time, and from any location- this can be a significant benefit for companies with employees who work on-site, at home, or in remote or satellite offices.
- Holistic Platform
Microsoft Office 365 is a comprehensive platform as well. It enables teams to collaborate on shared projects. Office 365 also allows users to share content with external partners, which is critical for some businesses.
- Simple Integration
If you already use SharePoint technology in your organization, Office 365 integrates easily with existing SharePoint systems, reducing downtime. It also works well with Microsoft Office, the most widely used desktop software.
- Collaboration for Joint Teams
Office 365 is probably best for companies that want to optimize their intranet for content sharing and creation. Users inside and outside the organization can collaborate on content-based projects using the SharePoint Online platform. It also makes sharing information with coworkers, clients, and customers easier.
Diligent Group: Success Stories
Case Study 1-
We at the Diligent Group have implemented MS -Dynamics for a US-based industry leader in Active Particle Control Technologies. For the client, the following implementations we have undertaken with the below expertise-
- Implementation of Finance, supply chain management, and manufacturing.
- We have implemented a standalone functionality for QR code generation and integrated it with ERP.
- Integration of CRM with ERP.
- Standalone functionality for Sales Quotation and integrate it with ERP.
- Smooth Integration with PowerBI for having multiple reports and dashboards for management.
Case Study 2-
The Diligent group implemented MS Dynamics 365 solution for Canada’s premier environmental sales & rental company. Implementations in financial management, purchase order management, sales and distribution, and report generation was undertaken for the client as explained under:
- Financial Management
- General Ledger
- Account Receivable
- Accounts Payable
- Bank Management
- Fixed Assets Management
- Cash Management
- Taxation
- Purchase Order Management
- Purchases Requisition
- Purchase Orders Purchase Return
- Comparison of vendor quotes
- Sending offers
- Receiving
- Sales and Distribution
- Sales Order
- Sales Return
- Dispatch of Goods
- Rental management (Add-on)
- Rent Order
- Invoicing
- Return order
- Rental order management
- Inventory Management
- Product management
- Reports
- Many custom reports were developed as per client requirements.
- Integrations
- Payment gateway
- Integration with Sales Professional
Why should Businesses choose Diligent?
Diligent Group is an IT services and IT consulting firm that is client-centric and client-focused.
We help customers get their business and help them increase their revenue. We offer holistic solutions for your business because we understand your needs better and are committed to providing you with the best service possible. Below are our expertise-
- Our consultants have experience of 10-15 years in handling MS Dynamics projects.
- We provide vendor training and work with vendors all over the world.
- We provide support 24 hours a day, seven days a week, and have expert teams for business central CRM.
- We help customers to automate their processes and speed up their manual processes.
For your business, the diligent Group is here for consultation, implementation, integration, maintenance, support, training, process automation, digitization, and robotic process automation. We are here to-
- Help industries choose ERP for their business, maximizing their growth and revenue.
- Offer integrations with CRM and commerce sites with ERP.
- Provide power BI Add-on, which has many pre-built reports and dashboards.
- Provide customizations based on business requirements.
- Integration of third-party applications.
- Human resource management add-on.
- Help with Payroll management add-on.
- Power apps development.
- Power platform integration with ERP.
- Help with Power dashboard add-on.
Consult with Diligent Business Central experts for accounts payable, accounts receivable, budgeting, financial management, cash and bank management, cost accounting, compliance, project management, asset management, inventory management, warehouse management, human resources management, cost management, master planning, procurement and sourcing, sales and marketing, customer service, field service, marketing, intelligence, and Analytics.
Follow us at Diligent to learn more about Microsoft Dynamics ERP. Send us a message at info@thediligentgroup.com to know more!

